Shipping policy

Processing & Shipping Time

We work hard to get your order packed and shipped quickly! Please allow 2–4 business days for processing before tracking becomes available. Once your package label is created, delivery times will vary based on the shipping method you choose at checkout. Your tracking number will be sent to you in an email. Once an order has shipped, we can not change the carrier.

Customers are responsible for providing the correct shipping address at checkout. If you realize there’s an error, please contact us immediately at kassbethshop@gmail.com or via our Contact page. If your order is still in processing, we’ll do our best to update the address, but changes are not guaranteed. If your order has already shipped, we are unable to change the mailing address. Please contact the shipping carrier directly to request an interception of your package.

Shipping Cost

Shipping costs depend on your order size, location, and chosen shipping method. You’ll always see your shipping total before completing your purchase.

Kass Beth Candles currently only ships in the domestic United States.